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State's mental health system fails girl

February 10, 2007
By Eileen Nimm

(For more information, Angellika "ANGIE" Arndt's story "Bubbles in my Milk",and more.)


On the outside, it looks like the story of a little girl’s traumatic death in a treatment center last year will end with sentencing in March of a social worker and the corporation for which he worked.

But an in-depth look into the state’s review of practices at the Rice Lake Day Treatment Center and interviews with those who still mourn for 7-year old Angellika Arndt suggest that the story isn’t over by a long shot.

The Chronotype recently obtained a copy of psychiatrist Randall Cullen’s full review of Arndt’s death.

That review paints a disturbing portrait of management and staff who seriously violated the trust put in them to care for children with emotional/behavioral disorders.

Arndt, who was a client of the center owned by Frederic-based Northwest Counseling and Guidance Clinic, was placed in a prone control hold to subdue her behavior on May 25.

But instead of slipping into sleep as usual when the fight had left her, Arndt suffocated under the pressure of the face-down hold administered by social worker Brad Ridout.

Ridout, 29, of 20 E. Evans St., Rice Lake, faces sentencing in Barron County Circuit Court on Friday, March 2 for misdemeanor negligent patient abuse. He faces up to 9 months’ imprisonment and/or up to a $10,000 fine.

Northwest Counseling and Guidance Clinic faces sentencing for homicide under the patient abuse statute. The state plans to recommend the maximum penalty of $100,000.

No other charges have been filed.

Although the Rice Lake center is closed, the clinic continues to operate 12 more centers in northern Wisconsin, which for some is cause for grave concern.

“The danger is that with the sentencing some view the issue as resolved, but in a very real sense it’s not over,” said Hugh Davis, executive director of Wisconsin Family Ties in Madison.

Davis’ concern is tied to the continued use in children’s day treatment centers across the state of the face-down-on-the-floor hold that is used as a means to control behavior.

“What’s being practiced regarding the use of prone restraint in the clinic’s other facilities?” Davis asked.

Children’s mental health day treatment is governed by the state Department of Health and Family Services. Each site is certified by the state and reviewed regularly.

Following Arndt’s death, the state authorized Cullen to investigate the practices of the Rice Lake center and to issue a review.

Based on Cullen’s review, the state issued a statement of deficiency listing multiple violations by staff at the center and called for a plan of correction.

The clinic, with funding at the Rice Lake center suspended by the state, submitted two plans of correction, which the state rejected. Before the state could reject a third plan, clinic president Denison Tucker announced that the clinic would not re-open the Rice Lake center.

Criminal charges against the corporation and Ridout followed.

Cullen’s review points to a number of people whom he said failed Arndt in their clinical and medical leadership.

According to the review, for the 1 short month that Arndt was a client at the center, an ill-prepared staff struggled to gain control of her behavior but only succeeded, with the use of control holds, in becoming more frustrated.

“It’s unconscionable that other people were not held accountable,” Davis said.

“The problem with the corporation being charged is that it provides anonymity for those who condone the practice of prone restraint and for those who use it,” he said.

“They are all anonymous and free to apply their trade wherever they go,” said Davis. “Do they still view its use as viable or now inappropriate?”

Included in the federally mandated state program of Disability Rights Wisconsin’s recommendations to the Department of Justice was the inclusion of supervisory, administrative and clinical staff in criminal charges arising from Arndt’s death.

Who will take the children?

Arndt was born in Milwaukee and became a ward of the state after her parents gave up their parental rights.

She’d lived in more than one foster home by the time she reached the home of Donna and Daniel Pavlik of Ladysmith in early 2005. The Pavliks hoped to adopt Angellika, Davis said.

Arndt was at first placed in a day treatment program at Marriage and Family Services in Eau Claire. Because the Pavliks wanted Arndt to be exposed to some academics before she entered first grade in the fall of 2006, she was admitted to the Rice Lake Day Treatment Center on April 24.

Northwest Counseling and Guidance Clinic’s centers are certified to take only Level I clients, those with conduct or oppositional disorders. Yet, according to Dr. Cullen’s July 17 review, some 50% of the clinic’s clients had needs beyond Level I. Arndt was one of those clients, Cullen said.

Arndt was diagnosed with reactive attachment, anxiety and attention deficit disorders and an unnamed mood disorder. There was also a long list of social-emotional and behavioral concerns. Arndt was, as far as Cullen could tell, on five or six different medications, the majority for psychiatric symptoms.

In his review, Cullen could not find where that information was integrated into Arndt’s initial assessment or treatment plan at the center.

Among other criticisms, Cullen noted that there was no group process to discuss Arndt’s treatment plan. “Clearly given these diagnoses, symptoms and meds, the client was not appropriate for a Level I program,” Cullen wrote.

In an interview with clinic executive director Jill Chafee, Chafee told Cullen that the clinic was pressured by schools, county social workers, parents and caretakers to take their children as clients.

Cullen confronted Chafee about the wisdom of taking children who might be better served in a Level II or III program. Chafee responded by asking, “Who would take the clients as there are no alternatives?”

Tucker said shortly after Arndt’s death that, “For children in northern Wisconsin, our day treatment facilities are many times their only hope.” He said that in 2005, the clinic provided care to more than 2,000 children.

Cullen wrote that a critical factor in the urgency to take inappropriate clients could have been the lack of funding for more suitable facilities.

Day treatment is fully funded by Medical Assistance while hospitalization or residential treatment would likely cost the referring county more, Cullen wrote. Still, he wrote, “The Northwest programs have been too eager to acquiesce to demands for service.”

‘A failure of treatment’

Center staff interviewed by Cullen reported that the physical holds placed on Arndt were ineffective. Ridout expressed his “persistent frustration” regarding Arndt’s need for frequent holds and her poor response to the behavioral program. “He wished they had other approaches to offer,” Cullen wrote.

Tucker reported shortly after Arndt’s death that the prone control hold used at the clinic’s centers is an emergency measure that involves placing the child face down, and holding the child’s legs, arms and shoulders, but not the chest, down to keep children from hurting themselves or others.

Standard practice for the length of time a child should be in a control hold is 1 minute for every year of the child’s age up to a 15-minute maximum, said Rick Pelishek, who is Disability Rights of Wisconsin’s lead investigator into Arndt’s death.

Cullen reported that Arndt was placed in physical holds on April 24 for 97 minutes, on April 26 for 40 minutes, on April 27 for 17 minutes, on May 15 for 85 minutes, on May 18 and 19, each for 25 minutes, on May 22 for 35 minutes, on May 24 for 98 minutes and on May 25 for 58 minutes.

Pelishek said his investigation into Arndt’s death shows that she was placed in a control hold at least once per day for a minimum of 15 minutes.

The use of restraint is allowed in Wisconsin to ensure the safety of the child or others during an emergency safety situation, according to state requirements.

An emergency safety situation is defined as unanticipated behavior that places the child at serious threat of violence or injury if no intervention occurs.

According to Cullen’s review, Arndt was put into holds for standing up fast, turning quickly in an aggressive manner, throwing herself back in her chair, refusing to move, refusing to sit as told, putting her hands down the front of her pants and kicking her shoe off her foot and across the room.

The state’s statement of deficiency noted that none of the behaviors described in the clinical chart for Arndt that led to control holds met the statutory definition of an emergency.

“The unrealistic demands for total body control, sitting perfectly still in a proscribed manner, seem to invite oppositional behaviors,” Cullen wrote. He wrote that Arndt would have likely settled on her own if there was an option to place her in a time-out in a quiet, safe, padded and monitored room.

“Using prone restraint is viewed as treatment, and it’s not,” said Davis. “It’s a failure of treatment.”

He said many of the children in the treatment centers that are given control holds as a means of subduing behavior have already been traumatized.

“You’re taking these kids and trying to change them so they become productive members of society, do you really do that by restraining them?” Davis asked. “Aggression breeds aggression. The more you try to control someone, the more resistance you will encounter.”

Case manager Erin Cater was holding Arndt’s legs down during the fatal hold. She recalled lots of team discussion regarding what to do with Arndt that would be more effective to reduce the physical holds, Cullen wrote. “She was frustrated about the lack of progress,” Cullen wrote of Cater.

Cullen wrote that clinic notes on Arndt “seemed tragic in that the staff were clearly struggling to deal more effectively with this failing client yet most discussions were informal, documented informally after the fact and lacking clinical and medical leadership to more urgently pursue a better plan, gather information, make decisions.”

Cullen interviewed a number of parents whose children were clients of the Rice Lake Day Treatment Center.

One parent told him that she would take her two foster children to a different program if one existed. She said one of the children would have a “scar for life” from a rug burn suffered when the child hit his head during a physical hold.

A caregiver said she thought kids at the center “might be getting restrained for foolish purposes.”

Also disturbing is Cullen’s report that internal operations manager Tim McIntyre, who “was not specifically qualified as a trainer,” was responsible for training the staff in the behavioral management program, which was used across all Northwest Day Treatment sites.

McIntyre was scheduled to meet with staff at the Rice Lake center to discuss Arndt’s frequent holds, which he had been discussing with staff by phone. That meeting was scheduled for the day after Arndt died.

Disability Rights of Wisconsin’s recommendations to the state Department of Justice included banning all forms of prone restraint in state regulations and by state statute.

Negligent record keeping

Arndt’s initial assessment before becoming a client at the Rice Lake Day Treatment Center took place on April 11. Arndt was admitted on April 24. A report from her initial assessment was not written until April 28.

“This would seem to indicate not taking the assessment seriously or a haphazard review of the initial assessment and possibly no actual meeting to discuss the assessment,” Cullen wrote.

He wrote that a previous treatment list for Arndt did not include the day treatment facility where she reportedly did well in the summer of 2005.

Arndt was a client then in the Marriage & Family Health Services Migisi Therapeutic Day Treatment Program in Eau Claire.

An August newsletter from the agency states that during her 8-week treatment program, Arndt was a “very workable child” and never had to be restrained. “She had a complex stress background and was a victim of abuse. Angie was a good child who had bad things happen to her,” the newsletter stated.

According to Cullen’s review, Arndt was on five or six medications. When interviewed by Cullen, Ridout said he did not recall learning anything about the medications or their side effects from program nurse Patricia Jordan.

A medication verification form signed by Arndt’s pediatrician on March 22 said to contact prescribing psychiatrist Rhonda Davis to review Arndt’s medications. “Dr. Davis was finally contacted 60 days after this note was signed,” Cullen wrote.

Notes from roughly April 24 indicate much staff debate and confusion about whether or not to use the medication Guanfacine to help Arndt settle when agitated.

In his notes of Arndt’s initial mental status exam, consulting psychologist Dr. David Swenson, of Duluth, Minn., noted Arndt’s chronic daily headaches. Yet, there was no reference to them in Arndt’s chart, including the treatment plan or nursing notes until May 22, 3 days before Arndt lost consciousness.

Cullen wrote that the side effects of one medication, Propranolol, were lowered blood pressure and pulse. He wrote that a sign of lowered blood pressure is often headaches.

“When struggling in a physical hold and under immense stress, did the Propranolol block her ability to mobilize adrenalin and meet the demands on her heart rate and blood pressure?” Cullen wrote. He wrote that Arndt’s vital signs should have been monitored closely, especially around the times of the physical holds.

“I believe the RN and the medical director were negligent in monitoring this patient’s medications and potential side effects as well as her well-being during extended physical holds,” Cullen wrote.

He continued that Jordan and Northwest’s medical director, identified only as Dr. A. in the review, had a responsibility to Arndt and the staff to “aggressively clarify these issues” and to “urgently communicate with the prescribing psychiatrist, not haphazardly and lethargically while the patient was failing for a month.”

In her interview, Jordan told Cullen she was typically at the Rice Lake center 1 day per week for about 7 hours. She said that was not enough time to review each child’s medications. “She had not time to write any note or take Arndt’s vital signs until about 1 month after Arndt’s admission,” wrote Cullen.

He wrote that if the medical director could not provide a more active clinical role in the program “as medical directors do in other certified programs, perhaps he should step away from that title.”

Finally, on-site administrator Lori Czarneski’s clinic notes about ongoing discussions about Arndt’s care weren’t written by her until June 28, over a month after Arndt’s death, Cullen wrote.

by Eileen Nimm Chronotype staff

 

 

 

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